Answers without the runaround.

Every StupidShirts.com order is printed after it is placed, so an order that has not shipped may still be in production, quality control, or packaging.

Once a shipping label is created, tracking is sent to the email address used at checkout. Check your order-confirmation email, spam folder, and customer account. If the latest estimated delivery date has passed, email shipping@stupidshirts.com with your order number.

First check your spam, junk, promotions, and filtered folders. Confirmation emails are sent to the address entered during checkout, so a typing error can prevent delivery.

If you still cannot find it, email support@stupidshirts.com with the purchaser’s name, delivery postal code, and approximate order time. Do not send full payment-card information.

Contact us immediately at orderchanges@stupidshirts.com and include your order number and the exact change requested.

Production can begin shortly after checkout, so changes and cancellations are not guaranteed once the order enters production. Your request is not complete until we confirm it.

Email addresschange@stupidshirts.com immediately with your order number, the incorrect address, and the complete corrected address.

We will try to update it, but an address change may no longer be possible after production or shipping begins. Sending a request does not mean the address has changed until we confirm it.

Enter a valid discount code in the discount-code field during checkout before completing payment.

If it does not work, check the spelling, expiration date, minimum purchase, eligible products, and whether the offer can be combined with another discount. A code normally cannot be added after an order is completed.

Unless a promotion specifically says otherwise, only one discount code can be applied to an order. Automatic discounts and free-shipping offers may also have their own combination rules, which Shopify displays during checkout.

The payment methods currently available for your device and location are displayed at checkout. Checkout and payment processing are handled through Shopify and the applicable payment provider.

StupidShirts.com does not ordinarily receive or store your complete payment-card number. Never email us a full card number, security code, or account password.

Confirm that the card number, expiration date, security code, billing name, and billing address match the information held by your bank.

Banks can decline transactions for many reasons that are not visible to us. If the information is correct, contact the card issuer or try another payment method shown at checkout.

Sales tax is calculated and collected when required by the laws that apply to the transaction and delivery destination. The final tax amount is shown during checkout before payment is submitted.

Most standard StupidShirts.com tees are printed on the Gildan 64000 Softstyle unisex T-shirt. It is a lightweight, ring-spun shirt with a modern classic fit, taped neck and shoulders, and a tear-away label.

If a product uses a different garment, the product page will identify the applicable style and specifications.

Solid Gildan 64000 colors are 100% ring-spun cotton. Heather and specialty colors contain cotton and polyester blends, so the exact fiber content depends on the selected color.

Check the product details for the material information that applies to the exact product and variant you select.

The Gildan 64000 has a modern classic unisex fit. Choose your usual unisex size for an everyday fit or consider sizing up if you prefer extra room.

Fit preferences vary, so the size chart is more reliable than comparing the label with a different brand.

Use the size guide beside the product options. For the best comparison, lay a shirt you already like flat and measure straight across the chest from armpit to armpit, then measure from the highest shoulder point to the bottom hem.

Compare those garment measurements with the chart. If you are between sizes or prefer a relaxed fit, the larger size is usually the safer choice.

Cotton garments can shrink somewhat, especially when exposed to heat. Heather blends generally shrink less than solid cotton colors.

To reduce shrinkage, wash cold and tumble dry low or hang dry. Measurements in the size chart are garment measurements before laundering.

Turn the shirt inside out, machine wash cold with similar colors, and use a mild detergent. Do not bleach or dry clean. Tumble dry low or hang dry.

If ironing is necessary, use low heat and do not iron directly over the printed design.

A temporary smell or light residue can come from the pretreatment used during direct-to-garment printing. It helps the ink bond to the fabric and is not damage.

Wash the garment according to the care instructions before wearing it. The odor or residue should disappear after washing.

Screen settings, lighting, garment color, fabric blend, and the white underbase used on dark shirts can affect how printed colors appear. The finished product should represent the listed design, but a screen cannot guarantee perfect color matching.

Minor print-placement and color variation can occur within normal production tolerances.

Garment inventory changes by color, size, and production location. An unavailable option is crossed out or disabled when it cannot currently be ordered.

Availability may return, but we cannot guarantee a restock date.

StupidShirts.com is a U.S.-based business. Products are printed to order by trusted production partners. The exact facility can vary based on the selected product, inventory, production capacity, routing, and delivery destination.

We do not promise that every order will be produced in one particular city, state, country, or facility unless the product page expressly says so.

It means the product is printed after you place the order instead of being pulled from a warehouse of finished shirts.

This lets us offer more designs and colors, but it also means production time happens before carrier transit time and changes can become impossible once printing begins.

Most orders are produced and prepared for shipment within 2–7 business days after they are submitted to production.

Production can take longer during holidays, major sales, inventory shortages, unusually large orders, quality-control reprints, or disruptions at the production facility. The estimate shown for your order controls when it differs from this general range.

Production time is the period used to print, inspect, and package the product. Shipping time begins after production when the carrier receives the package.

Your total delivery estimate is production time plus carrier transit time. Choosing faster shipping does not necessarily shorten production.

Available shipping methods and prices are calculated during checkout based on the products, quantity, destination, production partner, and selected service.

Unless another promotion is displayed, eligible U.S. orders receive free Standard Shipping when the merchandise subtotal reaches $75 after discounts and before taxes. Checkout confirms whether the order qualifies.

Products in the same order can be made at different facilities or finish production at different times. They may therefore ship separately, arrive on different days, use different carriers, and have separate tracking numbers.

You are not charged extra solely because we divide an order into separate packages after checkout.

Order as early as possible. Production and delivery dates are estimates unless a shipping service is explicitly identified as guaranteed.

Weather, carrier congestion, customs, inventory, and peak-season volume can cause delays, so we cannot promise arrival before a birthday, holiday, trip, ceremony, or other event.

Any available upgraded shipping method is shown during checkout. Availability varies by product, provider, and destination.

Faster carrier service usually affects transit only; it does not automatically shorten the time needed to print and prepare the product.

Yes, when the carrier service supports tracking. We email the tracking number after the shipping label is created.

Check spam and filtered folders if you do not see the message. Orders split into multiple packages receive separate tracking numbers.

A label can be created before the carrier performs its first physical scan. Tracking may temporarily show “Label Created,” “Pre-Shipment,” “Ready to Ship,” or no movement even when the package is waiting for pickup or moving toward a sorting hub.

Please allow up to 5 business days for a domestic update and up to 7 business days for an international update. After that, email tracking@stupidshirts.com with your order and tracking numbers.

Check the mailbox, porch, side door, garage, parcel locker, mailroom, reception desk, neighbors, household members, and any delivery photo or pickup notice.

Contact the local carrier for delivery details. If the package is still missing, email missing@stupidshirts.com as soon as possible with the order number, tracking number, delivery address, and carrier information.

Contact us once the latest estimated delivery date has passed and you have checked the tracking page for a carrier exception, customs hold, pickup notice, or address problem.

Email missing@stupidshirts.com with your order number, tracking number, complete address, and anything the carrier told you. Do not wait more than 30 days after the estimated delivery date to report the problem.

A package can be returned because of an incomplete address, failed delivery attempts, refusal, failure to collect it, or unpaid import charges.

Email shipping@stupidshirts.com with your order number, tracking number, and complete address. Additional production or shipping charges may apply when the return resulted from incorrect customer information or refusal, where permitted by law.

Order confirmed: We received the order. In production: The product is being printed or prepared. Ready to ship / label created: Packaging and label creation are complete, but the carrier may not have scanned it. Shipped / in transit: The carrier is moving the package. Delivered: The carrier reports delivery.

Because products are printed to order, our standard policy generally does not cover buyer’s remorse, an incorrectly selected size or color, or a change of mind.

If an item arrives damaged, defective, materially misprinted, or different from what you ordered, contact us within 30 calendar days of delivery. Mandatory consumer rights in your location still apply. Read the complete Return and Refund Policy.

Under our standard made-to-order policy, we generally cannot exchange a correctly produced item because the customer selected the wrong size or color or does not prefer the fit.

Please compare a shirt you own with the product size chart before ordering. This standard policy does not override a statutory withdrawal or return right that applies in your location.

Email damaged@stupidshirts.com within 30 calendar days of delivery. Include your order number, a photo of the entire product, and close-up photos that clearly show the problem.

After review, a qualifying claim will normally receive a free replacement, refund, or another remedy required by law. Do not mail the item anywhere until we provide instructions.

Send one clear photo of the entire product and a close-up of the issue. For a wrong size or garment, include the size tag. For shipping damage, include the exterior package and shipping label. For missing items, photograph the package and packing materials.

If several identical products are affected, include a photo showing them together.

Usually, clear photographs are enough to review a qualifying production or shipping-damage claim, and a physical return is not required.

Keep the product and packaging until the claim is resolved. Never mail it to the sender address printed on the package unless we specifically authorize that address.

Approved refunds are normally submitted to the original payment method within five business days after approval or, when a return is required, after the authorized return is received and reviewed.

Your bank or payment provider may take additional time to post the credit. That additional processing time is outside our control.

Eligible EU, EEA, and UK consumers may have a legal right to notify us within 14 days after delivery that they wish to withdraw from an online purchase, followed by the applicable return period. Certain genuinely personalized or custom-made goods can be exempt.

Faulty-product rights are separate from the change-of-mind period. Review the international sections of our Return and Refund Policy or email returns@stupidshirts.com.

We ship to many international destinations. Available countries, methods, charges, and estimates are shown during checkout.

If checkout does not accept the destination or selected product, we cannot currently ship that combination there.

International packages may be charged customs duties, VAT, import taxes, brokerage, or carrier handling fees by the destination country.

When those charges are not collected at checkout, the recipient is generally responsible for paying them. We cannot mark a commercial order as a gift or declare an artificially reduced value.

After production, international Standard Shipping generally takes approximately 10–30 business days. Customs processing, local postal services, remote areas, and regional disruptions can extend that estimate.

The delivery estimate shown at checkout or in the order confirmation controls when it differs from this general range.

Tracking detail varies by destination and carrier. An international package may be handed to a local postal service, held for customs processing, or move between facilities without frequent scans.

Allow up to seven business days for a new international tracking update. If the estimate has passed or there is no movement after that period, email international@stupidshirts.com.

Eligible products fulfilled by participating U.S. production partners can ship to APO, FPO, and DPO addresses through USPS. Enter the official military-address format and select the United States as the country.

Military-mail delivery can take considerably longer and tracking may stop updating after the package reaches the military-mail network.

Use the address that best matches the issue: support@stupidshirts.com for general help, orderchanges@stupidshirts.com for order changes, addresschange@stupidshirts.com for urgent address corrections, shipping@stupidshirts.com for general delivery questions, tracking@stupidshirts.com for tracking, returns@stupidshirts.com for returns, and damaged@stupidshirts.com for a wrong or damaged product.

Include your order number whenever possible. Reply to the same email thread when sending additional information or photos.

StupidShirts.com is a U.S.-based small business. Products are printed to order by production partners, so the exact production and shipping location can vary by product availability, production capacity, and delivery destination.

We do not promise that every order will be printed in a particular city, state, or country unless the product page expressly says so.

Email questions@stupidshirts.com with the product name or link, color, size, and your question. That helps us answer without beginning with a completely avoidable guessing game.

Our current catalog is online because designs and availability change frequently. Wholesale or custom-printing availability may depend on quantity, artwork, timing, and production capacity.

For a business or bulk inquiry, email support@stupidshirts.com with the requested quantity, product type, deadline, and project details.